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Free Windows Stream
**The Free Stream is no longer available. You can listen in The Member's Club, details here.

 
How do I listen to the Free stream?
Visit any page on the Beethoven.com website, find the green Listen menu and click on the Listen For Free link. This should open a new window that has now playing information and the stream should load in a few seconds. If the stream doesn't load, try some of the troubleshooting steps below.
I clicked on the Listen link and nothing happened.

In Internet Explorer and FireFox, you may see a bar at the top saying something to the effect of Pop-up blocked. If you see such a bar, you can usually click on it and say "Allow pop-ups from this site". Click on that link and then try loading the stream again.

More Things to try:

  • Make sure that Windows Media Player is up to date and that you have the latest version of your web browser. (Please be aware that iTunes or RealPlayer does not support the free streaming format and can not be used. Mac users can use Windows Media Player 9 (Recommended) or QuickTime with the Flip4Mac plug-in found at www.flip4mac.com)
  • Also try re-installing the Windows Media Player. Sometimes another player will make itself the default player and not allow certain streams to play in a web page with an embedded windows media player plugin. You can try to download and re-install your media player to see if this works. The site to do that is located here: http://www.microsoft.com/windows/windowsmedia/download/
  • f you are experiencing buffer problems try adjusting your buffer time in Windows Media Player. Instructions can be found here.
  • Try opening Internet Explorer go to Tools/Internet Options/ Privacy Tab/ click the “Sites” button/ type in egihosting.com and then click “allow” at the right.
  • If you are at work check with your IT/IS staff to see what that may be and if they are blocking streaming media. It may be that your employer does not allow streaming media or your firewall needs setting adjustments to allow the stream to play. Check the firewall settings and enter egihosting.com as a safe zone/site. Some firewall applications ask for a port number to allow. Enter port 80 to allow our streaming service to feed through.
  • If the option is available, make sure that streaming media is allowed to pass through the firewall.
  • Do you have any pop-up blocking software running? If so, check to make sure it is not set to block http://www.beethoven.com.
  • Have your internet security settings been modified? Make sure security settings are not too high and allow for Active X Controls and plug-in.
    Example:
    Active X Controls and Plug-ins
    - enable 'download signed ActiveX controls'
    - enable 'run ActiveX controls and plug-ins'
    - enable 'script ActiveX controls marked safe for scripting'
    Cookies
    - enable both options for downloads
    - enable 'file download'
I am asked to download something when I click on the Play button. What do I do?
If you are using a browser other than Internet Explorer (Netscape or Firefox) then you may run into this problem. If the program asks you to download the file, choose to Open it and then select Windows Media Player as the program to use. If the window has a box marked similarly to "Do this automatically for files like this from now on.", check the box before clicking OK and then you will not see the prompt again.

If you are using Internet Explorer then most likely your Windows Media Player is not set as the default player for Windows Media files. To set Windows Media as the default player on Windows XP:

  1. Open the Windows Media Player via the Start menu on your computer
  2. Click the Tools menu and select Options
  3. Click the File Types tab
  4. Click the Select All button
  5. Click OK
  6. Close the Windows Media Player and try the link again.

If you still can't open the stream, you may need to uninstall and re-install the Windows Media Player.

  1. Click the Start menu on your computer, then select Control Panel
  2. Open on Add or Remove Programs
  3. Look for Windows Media Player in the list of programs, select it and click Uninstall (if it doesn't show up, then continue with the next steps)
  4. Visit the Windows Media Player download page and follow the instructions to download and install the player.
  5. Reboot your computer and try the stream again.
My audio sounds choppy. What's wrong?

Try setting the buffering on your Windows Media Player to 30 seconds.

  1. Open the Windows Media Player from the Start menu or from a link on your desktop
  2. Click on the Tools menu and select Options.
    If you have version 11 installed and don't see the menus, right-click with your mouse in the title bar of the player to make the menu pop up as in the image below:
    Windows Media Player 11 hidden menu
  3. Click on the Performance tab
  4. Under Network Buffering, click the Buffer button and change the box to say 30
  5. Click OK
  6. Close the media player and try our link again
Also, you may be experiencing network congestion -- that is, too much data traveling on your Internet connection. Try closing any other Internet related applications (browsers, email, etc...).  If you're using a dial-up modem over a phone line, consider upgrading to a DSL or Cable connection. Contact your telephone or cable provider for more information.
After seeing the start ad and selecting Windows Media Player, the music does not play and all I see is "Closed."

You may need to configure your proxy settings in the Windows Media Player.
Here is how to check...

  1. Open the Windows Media Player from the Start menu or a link on your desktop
  2. Click on the Tools menu and select Options.
    If you have version 11 installed and don't see the menus, right-click with your mouse in the title bar of the player to make the menu pop up as in the image below:
    Windows Media Player 11 hidden menu
  3. Click on the Network tab
  4. Under the Protocols section, make certain that the HTTP box is checked
  5. Under the Streaming proxy settings section, see if HTTP and RTSP appear. HTTP should show "Browser" under it's Proxy settings. If it doesn't, you can highlight it and edit the settings with the Configure button.
When I try to listen I get an error code "C00D10B5"
For some reason your player was not able to find the stream through your internet connection. Wait 5 to 10 minutes and try agian. If it still fails then try the troubleshooting steps listed in Microsoft support article #272487.
I hear an advertisement instead of music.
In order to offer a free stream, we have to sell advertising. One format we sell is called a "Gateway Ad" where you will hear a brief advertisement and then the music feed will load. Simply wayt for the ad to complete and a few seconds later the music should begin playing.
I'm running Windows Vista and when I click the Free stream link, I get "This page could not be found"

Try the following:

  1. Go to the START menu (the windows Icon)
  2. Open up CONTROL PANEL on the right of the menu
  3. On the left in the new window should be a link to CLASSIC VIEW Click on this
  4. DOUBLE CLICK on DEFAULT PROGRAMS
  5. Click on “Associate a file type or protocol with a specific program”
  6. Wait a little bit for it to load. This could take a minute
  7. Scroll down until you see the “.asx” file on the left hand side under names.
  8. DOUBLE CLICK on the .asx file or single click and then click the “Change Program” button
  9. Make sure that “Windows Media Player” is selected as the default program.
  10. If it’s NOT selected, click the black DOWN arrow to the far right on the line next to OTHER PROGRAMS
  11. Find “Windows Media Player” and click OK.
  12. Reboot and retry the stream.
I don't see a link for the Free stream. How do I listen?

On any Beethoven.com page, you can click on the green Listen button to expand a menu that will have a link to the free Windows Media stream. You can also click the button marked Free Stream to launch the player.

Some spam and spyware blockers may delete the links to our stream inadvertently. The first thing to try is disabling the anti-x programs that you use, close your web browser, open it again, and then load the Beethoven.com website again.

 
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