Real Player Radio Pass connection

The place to post questions and share helpful technical information or with other Beethoven.com community members about listening to Beethoven Radio.

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Re: Real Player Radio Pass connection

Postby Shapley » Thu Sep 13, 2007 9:26 am

I have been unable to listen to B.com on RealPlayer since the format change. I've been listening on WMP, with no complaints.

When I use the RealPass connection button on b.com, it attempts to load, and then gives me a failure message after a couple of minutes. If I attempt to open it through RealPlayers search feature, It tells me to "please come back during broadcast hours".

I'm tempted to cancel my RealPass subscription. The only reason I carry it is to listen to b.com

V/R
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Re: Real Player Radio Pass connection

Postby CLarsen » Thu Sep 13, 2007 10:59 am

Hiya Shapely, Sorry for the trouble :( . We were exceeding the bandwidth on our office connection with the new site design and that was interfering with our streams, unfortunately. I've made some modifications that reduce our bandwidth usage on the site so now the stream is back up and running solidly. Give it a shot and let us know if you still have problems listening. Thanks!
Sincerely,
Chris Larsen
IT Manager
Beethoven Radio :scooter:
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Re: Real Player Radio Pass connection

Postby Shapley » Thu Sep 13, 2007 11:58 am

Thanks. I'll try switching over to RealPlayer after lunch and I'll let you know how it turns out.
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Re: Real Player Radio Pass connection

Postby Shapley » Thu Sep 13, 2007 1:40 pm

I just switched over to RealPlayer, and it seems to be working just fine.

I'll ley you know if I encounter any problems with the stream.

As always, thanks for all your hard work!

V/R
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Re: Real Player Radio Pass connection

Postby Trumpetmaster » Wed Sep 19, 2007 12:40 pm

Here we go again...

This is why I cancelled my Real Player subscription to B.com....

The stream is choppy. Breaking up...... and I keep getting kicked off..... and have
to re-connect....

PLEASE>>>>>>> Can something be done?????
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Re: Real Player Radio Pass connection

Postby Trumpetmaster » Wed Sep 19, 2007 12:45 pm

I cannot get back on ....

this does not happen with the free WMP.....

this is so frustrating................


:rant: :rant: :rant: :rant: :rant: :rant: :rant: :rant: :rant: :rant: :rant: :rant: :rant: :rant: :rant: :rant: :rant: :rant: :rant: :rant: :rant: :rant: :rant: :rant: :rant: :rant: :rant: :rant: :rant: :rant:
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Re: Real Player Radio Pass connection

Postby Shapley » Wed Sep 19, 2007 2:16 pm

Mine has been working fine all morning. When I returned from lunch, I noticed that the stream had stopped. I pushed the 'play' button and the stream restarted, and is currently playing with no difficulties.

I have noticed that if I am surfing the web, some websites will cause a 'flicker' in the stream when I open or close them, which I find odd. Not being a computer whiz, I am guessing that some cookies they install must interfere with the stream, or they install those annoying video ads and that is doing it. Occassionally I will see a site listed briefly in the taskbar, and then dissappear, while the stream 'flickers'. I assume these are video ads that start and are then blocked, either by the pop-up blocker or the adware blocker.

V/R
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Re: Real Player Radio Pass connection

Postby Trumpetmaster » Fri Sep 21, 2007 4:51 am

Shapley,

thanks for the info... it appears to be occuring in the afternoons....

this morning, I can connect through RP & WMP, looks like the stream is running
but there is no sound....

I want my B.com.... :curse:
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Re: Real Player Radio Pass connection

Postby Trumpetmaster » Fri Sep 21, 2007 4:54 am

Listening to my Gabrielli CDs now....

Will try later....
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Re: Real Player Radio Pass connection

Postby Trumpetmaster » Fri Sep 21, 2007 7:39 am

WMP is now working fine... it's FREE..... :mrgreen:

Real Player is not working.... I'm PAYING for it.... WHY???

This is why I cancelled my original Real Player Subscription....

:rant: :rant: :rant: :rant: :rant: :rant: :rant: :rant: :rant:
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Re: Real Player Radio Pass connection

Postby Shapley » Fri Sep 21, 2007 7:51 am

I've noticed that, when my RealPlayer disconnects, I cannot reconnect through the RealPlayer itself, but have to log back onto the B.com website and open the link there. Of course, as long as I'm clicking on the website it is just as easy, and certainly more reliable, to click on the WMP link instead, which is what I did yesterday after RealPlayer kicked me out the second time...
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Re: Real Player Radio Pass connection

Postby Trumpetmaster » Fri Sep 21, 2007 7:54 am

Shapley wrote:I've noticed that, when my RealPlayer disconnects, I cannot reconnect through the RealPlayer itself, but have to log back onto the B.com website and open the link there. Of course, as long as I'm clicking on the website it is just as easy, and certainly more reliable, to click on the WMP link instead, which is what I did yesterday after RealPlayer kicked me out the second time...



Shapley,

I tried both ways..... and cannot connect.....

I rarely get kicked off using WMP..... (what I am using now)

Regards,
TM
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Re: Real Player Radio Pass connection

Postby Shapley » Fri Sep 21, 2007 8:45 am

I'm using WMP myself. I clicked on the RealPlayer this morning at hit 'play'. It told me the 'secure link has expired', etc. so I went to the b.com website and hit the 'listen now' link, so I'm listening on B.com. I didn't bother with RealPlayer at all.

Why do we pay for it?
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Re: Real Player Radio Pass connection

Postby Trumpetmaster » Fri Sep 21, 2007 8:47 am

Shapley wrote:I'm using WMP myself. I clicked on the RealPlayer this morning at hit 'play'. It told me the 'secure link has expired', etc. so I went to the b.com website and hit the 'listen now' link, so I'm listening on B.com. I didn't bother with RealPlayer at all.

Why do we pay for it?


Shapley,
I tried once to speak to Real Player about getting a credit as
they blew away my rights and I had to re-register.....
It went no-where...

It's only a few days into re-subscribing, but I may just cancel
the subscription AGAIN.....

Chris L. - Is there anything you can do to assist?

TM
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Re: Real Player Radio Pass connection

Postby Shapley » Fri Sep 21, 2007 8:58 am

I'm back on RealPlayer now. I clicked on it while WMP was still running and I noticed that RealPlayer is about 10-20 seconds ahead of the WMP stream. Interesting.

Anyhow, It's playing now, we'll see how long it lasts...
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Re: Real Player Radio Pass connection

Postby Trumpetmaster » Fri Sep 21, 2007 9:21 am

Shapley,

Glad to hear you got back on RP.

I just tried and the SAME thing is occuring....

Loading is flashing but it never loads the b.com stream...

back on WMP

UGH>>>>>

:curse:
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Re: Real Player Radio Pass connection

Postby Shapley » Fri Sep 21, 2007 9:53 am

I just got booted off RealPlayer again. It recovered the first time, then nothing.

I'm back on WMP, which seems to be playing freely... :crazy:
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Re: Real Player Radio Pass connection

Postby Trumpetmaster » Mon Sep 24, 2007 5:41 am

OK...
New Day.... New Week...

No difference........

What gives?

I cannot get onto b.com using Real Player.....

When I use the FREE WMP... I get on without a problem....

:curse: :curse: :curse: :curse: :curse: :curse:
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Re: Real Player Radio Pass connection

Postby Shapley » Mon Sep 24, 2007 7:56 am

I got on with no trouble...

...let's see how long it lasts. :roll:
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Re: Real Player Radio Pass connection

Postby Trumpetmaster » Mon Sep 24, 2007 8:19 am

Shapley,

It's not a matter of money here but I cannot pay for something that
where there is poor or no service at all.

I want to support B.com.... but this is not right...

TM
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