Well I think I've tried everything short of reformatting the hard drive. I really don't want to resort to that, especially since the computer seemed to be in fine condition a few days ago before I tried to listen. <P>>1. too many programs open at the same time.<BR>(definitely not the problem)<BR>>2. too little hard drive space left.<BR>(also not a problem)<BR>>3. hidden apps in the background (anti-virus, firewall, APM, are examples).<BR>(I know how those work and how to turn them off)<BR>>4. one or more of your apps is hogging resources.<BR>(I don't think so)<BR>>5. lack of periodic maintenance ( remove unused programs, AV scan, scandisk, defrag).<BR>(I defragged but it didn't work)<BR>>6. missing some critical updates from Windows Update.<BR>(The computer positively won't install most of those updates. I'm sure we're missing several.)<BR>>7. temp folders are full of files.<BR>(emptied them)<BR>>some things to try:<BR>>* a full system anti-virus scan using an updated program or online scan at:<BR>>http://housecall.antivirus.com/housecall/start_pcc.asp<BR>(I have the antivirus running)<BR>>* an online diagnostic check at:<BR>>http://www.pcpitstop.com<BR>>use the Help mode feature to save time.<BR>(that didn't seem to help)<BR>>*open the Disk Cleanup Utility from Accessories, System Tools, to clean out the <BR>temporary <BR>>files on your computer. <BR>(did that)<BR>>*run the Version Conflict Manager; <BR>>click Start, Run, type: vcmui<BR>>and press the Enter key.<BR>(It won't run this)<BR>>*run the System File Checker;<BR>>click Start, Run, type: sfc<BR>>and press the Enter key.<BR>(It wont' run this either)<P>Anyway, I positively don't know what to do. This web site and another radio web site won't run now because of that Macromedia download. Not listening is not an option, especially since we have a subscription to the other web site.