Having trouble this morning

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Having trouble this morning

Postby Marye » Wed Sep 17, 2003 10:47 am

I keep getting the boot and currently I cannot keep the stream at all...

Is it just me?
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Re: Having trouble this morning

Postby Nicole Marie » Wed Sep 17, 2003 11:11 am

Hang on folks. We've been having problems on our end too - something is up. We are looking into it.
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Re: Having trouble this morning

Postby Marye » Tue Sep 23, 2003 8:08 am

Having trouble....... I go to listen live from the home page and get "Page cannot be displayed"


Oh no.... :( :(
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Re: Having trouble this morning

Postby redlover1 » Tue Sep 23, 2003 8:57 am

Hey Marye,

I am getting the same message too. I think Listen Live is down. Give Nicole and crew some time to sort it out. I guess I will have to control my Beethoven.com withdrawls in the meantime :D

Devin
"Don't hate the player..... hate the game!"
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Re: Having trouble this morning

Postby Marye » Tue Sep 23, 2003 9:22 am

Thanks Devin for saying. I wrote to Eric with my whimper about not hearing a thing and he was kind enough to write back and say, there is a glitch.

I do so hate not hearing beethoven.com I am forced to listen to tunes elsewhere. :( :eek:
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Re: Having trouble this morning

Postby haggis » Tue Sep 23, 2003 2:07 pm

Still down at 14:10 CDT, any idea when a fix will be in place???
Haggis

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Re: Having trouble this morning

Postby Marye » Tue Sep 23, 2003 3:05 pm

Hi Haggis - I have been waiting and sending emails and have heard nothing since Eric's email to me this morning saying there is a glitch.

It is 4:04 now.

Hello? Anyone out there to tell us why? :confused:
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Re: Having trouble this morning

Postby Selma in Sandy Eggo » Tue Sep 23, 2003 3:35 pm

I suspect we have a dead server, either at b.com or at the Adsertion connection. This looks like a "hard down". The staff is probably doing the radio job and nagging Kevin. Somebody, somewhere, is still looking for the fried board, or reloading the opsystem, or something. Down computers get ugly.

I've put on CDs and abandoned hope for the day.

:( Selma :(
>^..^<
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Re: Having trouble this morning

Postby Nicole Marie » Tue Sep 23, 2003 3:58 pm

I'VE GOT THE ANSWER!!! (From the man Kevin Shively)

As you may or may not know, Beethoven.com partners with a company called Adsertion, who hosts the Beethoven Radio player. Apparently, there was an error on the part of the domain registration company that incorrectly redirected the domain adsertion.com to an incorrect location. Since it takes 24-48 hours for such changes to propagate throughout the Internet, Adsertion did not see the problem until this morning, when it began propagating to locations mainly on the East Coast. They stopped the error with the domain registration company, but it will take a little while for the new change itself to propagate.

In short, we have been assured that the error will be corrected to about 90-95% by tomorrow. Although the error was not caused by Beethoven.com or its direct partners, we sincerely apologize for any inconvenience this has caused our listeners.
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Re: Having trouble this morning

Postby haggis » Wed Sep 24, 2003 8:41 am

Still down at 08:40 CDT, 09/24/03

"Although the error was not caused by Beethoven.com or its direct partners...."
Nicole, you're starting to sound like the station lawyer (that's not necessarily a compliment)
;)

<small>[ 09-24-2003, 09:46 AM: Message edited by: Haggis ]</small>
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Re: Having trouble this morning

Postby lliam » Wed Sep 24, 2003 10:35 am

I don't have a problem listening to b.com radio accessing my email or the b.com website.

Anyone else from the UK out there, the same as me?
Lliam.

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Re: Having trouble this morning

Postby redlover1 » Wed Sep 24, 2003 11:11 am

Iliam,

I can get the listen live stream just fine today =) YAY!!!

Devin
"Don't hate the player..... hate the game!"
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Re: Having trouble this morning

Postby MikeM » Wed Sep 24, 2003 11:15 am

Still no joy here. :(
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Re: Having trouble this morning

Postby OperaTenor » Wed Sep 24, 2003 11:27 am

Getting the stream okay here, too.
"To help mend the world is true religion."
- William Penn

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Re: Having trouble this morning

Postby haggis » Wed Sep 24, 2003 11:32 am

ditto, geting the stream at 11:37 CDT

Thanks B.Com! :D
Haggis

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Re: Having trouble this morning

Postby Selma in Sandy Eggo » Wed Sep 24, 2003 11:57 am

No "Listen Live" stream here yet. :(

Playing Harry Potter movie soundtrack instead.

Selma
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Re: Having trouble this morning

Postby Angie Parkes » Wed Sep 24, 2003 1:29 pm

Nothing here yet, either.

I'm going to pop the Barber Violin Concerto into the CD drive instead.
Cheers,
Angie
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Re: Having trouble this morning

Postby Selma in Sandy Eggo » Thu Sep 25, 2003 2:27 am

It's midnight-fifteen here, in California, and I tried the b.com Listen Live here, at home. It worked! Hooray!

I now have hopes for tomorrow. Perhaps my work computer will get tunes tomorrow. Something to look forward to.

Going back to bed now. Smiling.

Selma
>^..^<
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Re: Having trouble this morning

Postby Selma in Sandy Eggo » Thu Sep 25, 2003 8:45 am

Report from the Island is that b.com is now working. "Dedication and Wind Song" is now playing in my earphones!

Ahhhh. :) :) :) :) :)

<small>[ 09-25-2003, 09:46 AM: Message edited by: Selma in San Diego ]</small>
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Re: Having trouble this morning

Postby MikeM » Thu Sep 25, 2003 10:54 am

I still can't get B.com at work. Perhaps an issue with our firewall?
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