Dead Air?

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Dead Air?

Postby edecker » Mon Mar 15, 2004 9:14 am

I was listening to b.com and then it went dead. I've tried restarting the adsertion but still nothing. The adsertion window isn't reporting any errors or problems.

Is anyone else getting this?

I just need to know if I should continue troubleshooting on my side.
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Re: Dead Air?

Postby Rudy2toot » Mon Mar 15, 2004 9:28 am

Likewise
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Re: Dead Air?

Postby haggis » Mon Mar 15, 2004 10:10 am

I sent an email to Eric noting the same problem. It's back on the air now
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Re: Dead Air?

Postby BigJon » Mon Mar 15, 2004 11:14 am

Didn't come back for me until 11 AM eastern.

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Re: Dead Air?

Postby eaphil » Mon Mar 15, 2004 2:55 pm

Must be taking a bit longer to get South (things usually do). Still without sound at 1:54 Central Time.
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Re: Dead Air?

Postby Nicole Marie » Mon Mar 15, 2004 3:15 pm

Sorry folks. We've had tech issues all day. Adsertion is runnng some tests on the stream and it's been causing problems all day. We think it's fixed but if you see further problems email us at: helpme@beethoven.com
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Re: Dead Air?

Postby eaphil » Mon Mar 15, 2004 3:26 pm

Back here. 2:26 Central Time. Thanks.

<small>[ 03-15-2004, 03:27 PM: Message edited by: eaphil ]</small>
A society is generally as lax as its language.
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Re: Dead Air?

Postby Selma in Sandy Eggo » Mon Mar 15, 2004 5:31 pm

Dead again, and the "Listen Live" link seems dead. This isn't working too well, folks...
>^..^<
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Re: Dead Air?

Postby OperaTenor » Mon Mar 15, 2004 8:36 pm

I hear they're gonna change the name of that button to "Listen Dead".....


:p


...or maybe they'll start playing more symphonic Grateful Dead......
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Re: Dead Air?

Postby barfle » Tue Mar 16, 2004 8:06 am

So far so good today... :confused:

Had to listen elsewhere most of yesterday, although I caught the four-play and on to about 6:10PM, it was fine.
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Re: Dead Air?

Postby OperaTenor » Wed Mar 24, 2004 3:29 pm

I get the Adsertion message, then it goes to an error screen. I've tried several times to no avail.


This is the message I get:


The Player has encountered an error with the stream.

Error number: C00D10B5
Error description: Station is currently down. Windows Media Player cannot play any items in this playlist.

Please click here to try again.

<small>[ 03-24-2004, 04:28 PM: Message edited by: operatenor ]</small>
"To help mend the world is true religion."
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Re: Dead Air?

Postby Nicole Marie » Wed Mar 24, 2004 5:04 pm

Hi OT-

That message is a known glitch with the Windows Player. You can visit our Help Page for a fix: http://www.beethoven.com/help.htm

Or sometimes it goes away. You may want to try later and if it still does it then try the Help Page.
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Re: Dead Air?

Postby OperaTenor » Wed Mar 24, 2004 5:12 pm

Thanks, Y.R.H.

I'd never encountered that before. Still isn't working, but will keep trying!
"To help mend the world is true religion."
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Re: Dead Air?

Postby OperaTenor » Fri Apr 02, 2004 12:12 pm

Hi folks,

I'm still getting the error message I referred to earlier. I tried enabling cookies, and it doesn't seem to make a difference(at least that was what it seemed like I was supposed to do according to the help H.R.H. referred me to). I don't have a firewall, etc. so I don't know what else to do without spending $$.

Otherwise I'll have to listen to OperaBabes on my cd player.....

:eek:

(not really, I like them, even if they are sopranos)
"To help mend the world is true religion."
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Re: Dead Air?

Postby Nicole Marie » Fri Apr 02, 2004 1:55 pm

Hi OT-

If you are still getting that error message you can do two things. 1- Delete the Windows Media Player from your computer and reload it. The secod time you reload it, the Player will ususaly load correctly. This error is a known glitch with the Windows Player.

Or 2- Visit this link for a downloadable "fix" that will correct the error.

http://support.microsoft.com/default.aspx?scid=kb;en-us;272487
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Re: Dead Air?

Postby haggis » Fri Apr 09, 2004 10:58 am

I haven't been able to get B.com all morning here in Dallas. I tried on three separate computers and I can never get pass the adsertion screen.

I mentioned this earlier to Eric and he thought the adsertion people might be causing it.

Still no joy at 1100 CDT
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Re: Dead Air?

Postby barfle » Fri Apr 09, 2004 11:52 am

Try it now, Haggis. I've been up and running for almost two hours now.
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Re: Dead Air?

Postby Selma in Sandy Eggo » Fri Apr 09, 2004 11:59 am

I'm still dead. :(
>^..^<
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Re: Dead Air?

Postby haggis » Fri Apr 09, 2004 12:06 pm

Still dead in Dallas. Tried two separate DSL lines and even tried my old dial up, nada.. :(
Haggis

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Re: Dead Air?

Postby Nicole Marie » Fri Apr 09, 2004 12:09 pm

Let me re-state from our IT Director Chris:

CLarsen
Administrator

--------------------------------------------------------------------------------
Our partners at Adsertion are moving their servers around and tried to make the switch last night but unfortunately there were some errors and they had to move back to their previous location. The Internet is updating it's records to point back to the old site so during that period some listeners may be affected and unable to listen. Hopefully the updates will be complete soon and the stream will be stable again. We apologize for the inconvenience. Thank you for your patience.
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